“We engaged Mark in 2001 in the midst of completing our mixed-use development project in San Francisco. The project was extremely complicated and had residential, hotel, commercial and museum uses. With new residential and commercial owners, the issues were complicated and needed to be addressed in a timely manner. Mark and his team were consistent and thorough in their approach; they are tenacious advocates on our behalf. The results of his work were millions of dollars in tax refunds and a tremendous savings in our internal resources. Mark has changed companies since our first engagement, but he has been the key individual pursuing a successful assessment strategy. We consider his experience and knowledge of our properties an asset. Hire Mark if you want to get things done with the Assessors and Tax Collector.”

- Sean Jeffries, Principal, Millennium Partners, NY

“Mark Ong and his colleague bring an aggressive yet pragmatic approach to property tax appeals. The team understands and articulates very well the underlying economics of properties and how they should be valued, but also appreciates the political and bureaucratic realities of the appeals procedure, and how good results are best achieved without unnecessary process.”

- Principal, real estate private equity firm

“I have worked with Mark and the team at ITR for nearly 10 years and they have consistently delivered a high-quality, value-added level of service. In addition to the relevant technical expertise they provide, ITR remains keenly focused on providing a service that balances minimizing costs and ultimately maximizing the net economic benefits for their clients.”

- CFO, real estate investment company, Menlo Park, California

“Working with Independent Tax Representatives (ITR) was an absolute pleasure. Their team took the initiative and ran our multifamily and medical office property tax appeals across the state of California. Their hard work and thorough comparable value analysis resulted in significant tax refunds for our investors. Furthermore, ITR proactively appealed property values back several years, generating even larger refunds then originally contemplated. We look forward to continuing to trust the oversight of our California assessed property values with ITR.”

- Vice President and Asset Manager, real estate investment management company

“We've worked with Mark for years and rely on him for his thoughtful approach and deep experience with the most complex of property tax assignments.”

- SVP, real estate investment company, San Francisco, California

“You guys have done a terrific job on a very difficult, moving target with a client that is not always the easiest to work with. I have told everyone I speak with who has a CA property tax issue that you are the man to see.”

- President, land reuse and redevelopment company

“My home was finally constructed after a long delay. Professionals at Independent Tax Representatives conducted a well-supported valuation analysis to justify the fair market value of my home. They utilized their knowledge and experience in tax law, took advantage of favorable market conditions, and worked with the tax assessor to achieve a mutually acceptable assessment that happens to be well below my cost. I would not hesitate to hire ITR if my needs arise and I recommend them to anyone who has complicated tax assessment problems.”

- Owner, high-end single family home